A: ChiGrove works with a curated selection of natural crystals and gemstones, including amethyst, rose quartz, black tourmaline, labradorite, moonstone, clear quartz, and citrine. All stones are natural — never synthetic or lab-created — and are individually sourced and inspected for quality and energetic integrity.

A: All crystals and gemstones used in ChiGrove jewelry are 100% natural. We do not use synthetic, dyed, or lab-created stones. Because natural stones vary slightly in color, size, and pattern, the piece you receive will be unique and may differ slightly from product photos — which we see as a feature, not a flaw.

A: We honor the long tradition of crystal healing found across many cultures and spiritual practices. While crystal healing is not scientifically proven as a medical treatment, many of our customers find that wearing crystals with intention supports their mindfulness, emotional wellbeing, and sense of connection to nature. We encourage you to explore what resonates with you personally.

A: We recommend starting with your intention. Ask yourself: what do I want to invite more of right now — calm, courage, love, clarity, protection? Each crystal in our collection has a detailed description of its traditional energetic properties to help guide you. You can also follow your instinct — many people find they are simply drawn to the stone they need most.

A: There are several widely used methods: place your piece in moonlight overnight, especially during a full moon; hold it under cool running water for 30 seconds (check that your specific stone is water-safe); place it on a selenite charging plate; or simply hold it in your hands, breathe deeply, and set your intention. We include a brief guide with every order.

A: We set our crystals in 925 sterling silver and 14K gold-fill. Both materials are nickel-free and hypoallergenic, making them suitable for most sensitive skin types. Sterling silver is hallmarked 925, confirming 92.5% pure silver content.

A: Sterling silver can develop a natural patina over time when exposed to air and moisture. All ChiGrove silver pieces are treated to resist tarnishing, but we recommend removing your jewelry before swimming, bathing, or exercising, and storing it in the pouch provided when not wearing it. A soft silver cloth can restore shine in seconds.

A: Yes. All our jewelry is nickel-free and made with hypoallergenic metals. If you have a specific metal allergy, we recommend consulting with your dermatologist. We are happy to advise on the best options for your skin type — just reach out to us.

A: Absolutely. On our website, each product page includes the stone's traditional energetic meaning and who it is often gifted to. As a general guide: rose quartz is a classic gift for someone navigating a life change or seeking self-love; amethyst is wonderful for someone who needs calm and clarity; citrine is perfect for a new beginning or creative project. You are also welcome to contact us and we will suggest something based on your recipient's situation.

A: Yes. You can add a personalized gift message at checkout. Orders can also be shipped directly to the recipient in our signature packaging, which includes a care card and crystal meaning guide — no extra charge.

A: ChiGrove ships across the United States. Shipping rates and estimated delivery times are calculated at checkout based on your location.

A: Standard US orders typically arrive within 10–18 business days. Expedited options are available. 

A: We accept returns within 30 days of delivery for items in original, unworn condition. Because natural stones vary slightly in appearance, we do not accept returns based on minor variations from product photos. If your item arrives damaged or defective, please contact us within 7 days and we will make it right.